FAQ

  • I already get answers on Facebook, how is this community any different?

    That's great! But this community is closely monitored to assure answers are reasonable and helpful. As you know, Facebook can sometimes be a free for all and answers may not be helpful. In addition, community members have free access to numerous videos not found publicly, downloads exclusive to members, and even significant discounts for online courses. Oh, and one more thing, the community will be monitored by industry experts who can offer live assistance and even travel to your shop should you wish to hire them.

  • I have an older version of Flexi, can I join & will the community benefit me?

    YES! While SAi may no longer offer technical support for older products, we want users with previous versions to help each other. To facilitate that, we have created spaces in the community for older versions, so the comments and assistance offered is specific to your version.

  • Why is there a fee for joining the Flexi User Community?

    The general membership is free. The small fee we ask is ONLY for specialized groups and is used to help pay for the platform host. In addition, we use the fee to assist in paying for the many items and features of this community which may include paying for guest speakers, or other events that could benefit the community.

  • What is included with my membership to the community?

    Discuss Flexi topics with other users including versions 12, 19, 21 & 22 as well as future versions.

    Watch short training videos not found outside the community.

    Download files, whitepapers, guides and other items of interest not found outside the community.

    Attend live webinars for members only.

    Become part of the Color Management space and see how to set up and get the colors you want from Flexi.

    Be a part of the Design space and get ideas and answers on designing in Flexi.

    Get help finding fonts.

    ...and we've only just begun to develop our community!
  • Is this where I get technical support for Flexi?

    No, it is not. Technical support still comes from SAi. This community and site are offering primarily training & education rather than technical support. You should use this site to see if other users can offer some assistance to you or to learn more about your software.